Terms of Service

1. Agreement

These terms govern your use of Anotivo WMS, operated by Anotivo. By creating an account or using the service you accept them. If you accept on behalf of a company, you confirm that you are authorised to bind it.

2. The service

Anotivo WMS is a multi-tenant warehouse management system: receiving, put-away, inventory, picking, packing, shipping, transfers, counts and traceability. Features may evolve; we do not remove material functionality during a paid term without notice.

3. Accounts

You must provide accurate information, keep credentials confidential and are responsible for the users you create. Notify us immediately of unauthorised access.

4. Trial

New workspaces start with a 14-day free trial, no card required. At the end of the trial, access may be suspended until a paid plan is agreed; you can export your data before then.

5. Fees

Fees are set in your order or contract and are exclusive of taxes unless stated otherwise. Invoices are payable by the method shown on them (currently MAIB). Overdue amounts may lead to suspension after notice.

6. Acceptable use

• Do not use the service for unlawful purposes.
• Do not interfere with the service, attempt unauthorised access or probe other tenants.
• Do not reverse engineer, copy or resell the service without a written agreement.
• Do not upload malicious code or content that infringes third-party rights.
• Respect the labour and data-protection law that applies to your staff and customers.

7. Your data and intellectual property

You own the data you enter and grant us the right to process it to provide the service, as described in the Privacy Policy. We own the software, design and marks. On termination you may export within 30 days; afterwards data is deleted as described in the Privacy Policy. You are responsible for the lawfulness of the data you upload.

8. Availability and support

We aim to keep the service available and perform maintenance with reasonable notice. No service-level agreement applies unless agreed in writing. Support: support@anotivo.eu.

9. Liability

To the extent permitted by law, we are not liable for indirect or consequential loss, lost profit, or lost data beyond the backups we keep. Our total liability for a claim is limited to the fees you paid in the 12 months before it. Nothing here limits liability for wilful misconduct or mandatory consumer rights.

10. Termination

You may stop using the service at any time. We may suspend or terminate for material breach or non-payment after notice. On termination access ends and the export window described above applies.

11. Changes

We may update these terms. The effective date changes and material changes are announced in the service or by email. Continued use after the effective date means acceptance.

12. Governing law

These terms are governed by the laws of the European Union member state in which Anotivo is established, without prejudice to mandatory consumer protections. The courts of that state have jurisdiction.

13. Contact

Questions about these terms: support@anotivo.eu.